Diversity Council Reference List
Harvard Library Online (to search for a book or video)
Books
Aguilar, Leslie and Linda Strokes. Multicultural Customer Service: Providing Outstanding Service Across Cultures. McGraw-Hill: New York. 1996
Brown, Tracey. Breaking the Barrier of Bias. Brown Bridges Press, 2002.
Brown, Tracey. 71 Ways to Demonstrate Commitment to Diversity. Adams Media
Etsy, Katharine, Richard Griffin and Marcie Schorr Hirsch. Workplace Diversity. Adams Media Corporation: Holbrook MA. 1995.
101 Ways to Combat Prejudice. Barnes and Noble, Inc. and The Anti-Defamation League.
Tannen, Deborah. You Just Don’t Understand: Women and Men in Conversation. Ballantine Books: New York. 1990.
Thomas, David A. and John J. Gabarro. Breaking Through: The Making of Minority Executives in Corporate America. Harvard Business School Press: Boston MA. 1999.
VPA Book Group Selections
Ehrenreich, Barbara. Nickel and Dimed: On (not) Getting By in America. Owl Books: New York. 2001.
McBride, James. The Color of Water: A Blackman’s Tribute to His White Mother. Riverhead books: New York. 1996.
Videos
The Second Workforce Management Conference.
The Staff Diversity Initiatives: When They Work and When they Don't. Perspectives From Outside Harvard. (In two parts.)Shared Commitment to Diversity
Harvard University Office of the Vice President of Administration.
Staff Diversity Conference: Roadblocks and Solutions
Harvard University: Workforce Management Conference.
Workforce Diversity: Does it Really Matter?A Step Ahead: Village of 100.
Diversity Trianing Video with Activity
Miscellaneous
Building Effective Communication Skills. Prepared by Partnering for Performance and Profitability.
Tuohy, Jane. Setting the Bar….Diversity Leadership Practices. Charles River Consulting Group, Inc. VPA Diversity Council Handbook. December 2002.
For more information, please contact us at uosdiversity at harvard dot edu
